Where to start! I tried this vet out because while I was deployed my parents were taking care of my animals for me and I just assumed that they had good service there. Wrong. My dog is apparently allergic to grass and pollen, which is something I finally found out after going to another vet, and at the VCA Dr Kim essentially blew me off about the questions that I raised. I said I thought it could be an allergy, she countered me and said that it had to be fleas. Well after combing him nothing was found. She fell back that it was only because it was such a small area. He didn't have fleas at all which was confirmed when I got him groomed and did a cautionary flea dip just in case. After I felt I get a call from the vet tech, which was nice of her to follow up and I am glad that she did, but she also told me that it was staff infection since he had been scratching himself so hard. That was NOT mentioned to me by the vet. The overall impression that I got was that she was condescending and views vet owners as idiots that don't have a clue. When I requested that my information be faxed to the new vet, I asked for all of his records. Well all that was faxed was a handwritten note.... Also, the prices at the new vet was substantially cheaper and the service was amazing. I can see that people who have gone there for a long time will continue out of habit, but not me.

I was a little nervous when I first scheduled the appointment because the idea of a free exam for BOTH of my animals the same day they called me seemed a little to good to be true. The veterinary technicians were very kind and gentle with my cat and dog and talked to them to calm them down while examining them. The vet herself (Dr. Alina McClain) was very sweet to us and the animals and very knowledgeable. She explained all our options and gave a very thorough examination and made sure both my animals were healthy. We were even a couple dollars short and they waived it for us. The prices were very reasonable and with the free exam for first time patients they were great! My cat got a very unusual allergic reaction to the vaccine and they immediately had me bring him in and they gave him an allergy shot and fixed him up right away for free. I was more than impressed with the entire staff and facility and I will DEFINITELY be back!

We have been taking our pets to VCA for years now. The staff is friendly and knowledgeable. They also have no problem trimming the nails of my high strung dog where other places refuse. Its a little on the pricey side but worth it. keep up the good work guys!

I scheduled to bring in my dog at 8AM so I could make it to work on time that morning. I arrive a little early to do the little bit of paperwork as is always necessary. I didn't see a doctor until 8:40. My dogs entire checkup took less than 20 minutes. The vet didnt give any impression at all that she cared about my concerns, administered his shots and shuffled away. The prices were on the higher side, quality of service was not.