Our dogs have been going here for a year, and it has been working well for us. They accommodate our both of our dogs' special needs (one senior dog and one dog-reactive dog with a heart problem). We have always been greeted politely, treated respectfully, and been given full attention and consideration while we are there. Lab results have been available with a quick turn around, and the surgery my dog had was successful. I would recommend WPAH.

The service,and care we have received is nothing short of amazing. I have used Dr. Kris Belles for over 10 years now. She has done everything from Cattle, Horses, Dogs and Cats. Dr. Belles euthanize 4 animals for us in the past for various reasons. She shows the utmost care and compassion, not only for the animals but for us too! I highly recommend her clinic for all your animal needs!

In March 2012 we faced euthanizing our 20-year-old cat. The treatment we received at West Plains Animal Hospital was nothing short of neglect. From the time they picked up the phone to the time we walked out of the clinic, they showed little concern for our pet. We were first told we had to wait 6 hours to bring in our cat who was in respiratory distress. Because of our cat’s worsening condition, we arrived early. We were told to pay the euthanasia fee up front, then they stuck us in a room and ignored us for 15 minutes. In that time, our cat struggled to breathe. She was frightened and suffering. Before anyone came into to check on us, she passed. At no time did anyone in this clinic examine or touch our cat. When I voiced my feelings about our treatment, the clinic owner, Kris Belles reaction was hostile, to say the least. Several days later when I called for a refund, Belles called me a liar. She said our cat was already deceased when we walked into the clinic. She says she has 2 witness to verify that. If this is true, why were we asked to pay to euthanize a cat who was already gone? Second, Belles said the vet who claims to have examined our cat indicated our cat had been deceased for a least two hours. Like I’ve already said, no one in the clinic examined our cat. This vet falsified our cat’s records to making it look like our cat had been deceased for 2 hours. To date, we have not received a refund and have turned the matter over to our bank. We’ve also brought the staff’s conduct to the attention of the Washington State Medical Board and the Inland Empire Vet. Medical Association.

The staff is very nice, decent, respectful, and pretty knowledgable about pet health care in general for the most part but, they in price regards are much like VCA Animal Hospital on North Division. They also do not accept payment contracts/plans and ONLY that "Care Credit" credit card crap, like Garland Animal Clinic. Overall very nice and caring staff towards animal and humans alike. :)

good location, educational and gave us prices up front of everything we were curious about doing in the future. they were patient and gentle. fast service as well.